Cancellation and Refund Policy

At Broker List USA, we prioritize transparency and customer satisfaction. Due to the nature of our digital products, we maintain a strict no-cancellation and no-refund policy. However, we strive to accommodate our customers in case of accidental orders. Please review our policy below.

Cancellation Policy

  1. Non-Cancellable Orders:

    • Once an order for an email list is placed and confirmed, it cannot be canceled. All sales are final.

  2. Order Changes:

    • If you accidentally order the wrong email list, we will gladly replace it with the desired list, provided the replacement request is made before the original list is sent.
    • The replacement list must be of equal pricing and available in our inventory.

  3. Processing Time Adjustments:

    • If the delivery time for your order has drastically increased beyond the quoted time, we will work with you to find an agreeable solution.

Refund Policy

  1. No Refunds:

    • We do not offer refunds for any email list purchases. Once the list is sent, the sale is final.

  2. Replacement Policy:

    • In the event of an accidental order, if the wrong email list is ordered and we have not yet sent the list, we will replace it with the correct list upon request.
    • Requests for replacements must be made promptly by contacting our customer support team at info@brokerlistusa.com.

General Terms

  1. Product Delivery:

    • The purchased email list will be delivered electronically to the email address provided during the purchase process. Delivery is typically immediate but can take up to 24 hours.

  2. Data Use and Responsibility:

    • It is the purchaser’s responsibility to use the email list in compliance with all applicable laws and regulations, including anti-spam laws and data protection regulations. Broker List USA is not responsible for any misuse of the provided data.

  3. Changes to the Policy:

    • Broker List USA reserves the right to modify this cancellation and refund policy at any time. Any changes will be communicated to clients via email and updated on our website.

  4. Contact Information:

    • For any questions regarding our cancellation and refund policy, please contact our customer support team at info@brokerlistusa.com.

By purchasing an email list from Broker List USA, you acknowledge and agree to this cancellation and refund policy. We appreciate your understanding and thank you for your business.